What is the appropriate action if a client reports an adverse reaction during a service?

What is the appropriate action if a client reports an adverse reaction during a service?

• A. Continue service and monitor.
• B. Move to a new area and continue after cleanup.
• C. Stop service, remove offending product, cleanse area, apply first aid if needed, document reaction, advise medical care and follow up.
• D. Ignore and resume service.

Answer: (C)